How is the market of managed print services changing?

Managed print services offer everything like printers, printing supply accessories, and maintenance under one umbrella. Over the last couple of years, MPS has gained lots of appreciation because it leverages the users by saving both energy and cost. Embracing printing as a service has enabled entrepreneurs to add expenses related to printing services under the roof of operational cost. 

Certainly, the paradigm of managed print services has witnessed a change in terms of customers strategy, suppliers, IT, suppliers, etc.

 

Unambiguously customers are quite satisfied with the cost-saving feature of the MPS but yes still they want something extra from the MPS. 

Customers anticipate getting customized service from the MPS service providers which will help businessmen to expand their business. You should know that the primary MPS model that included migration and rationalization of multiple devices has become backdated. 

However, now customers expect to have a more advanced form of MPS that will incorporate storage, hybrid mail, and scanning.

 Additionally, it will offer an integrated solution for the work.

 

MPS vendors are ready to change their features and devising a fresh strategy to meet the needs of the customers. The giant suppliers are endeavoring to offer whole lifestyle management of the document, well it includes like the movement of document, devices, capture, to offer one environment that will optimize, control, tailor and check all the operations based on real-time. MPS suppliers integrated the service with mobile and cloud technology to offer instant assistance to the customers. Additionally, they can offer wide arrays of services as well. 

However, these days the MPS solutions based on cloud models are much more in demand. It is so because it helps to keep costs under check and also it is easy to set up as well. Therefore with the advent of well-connected and smarter devices vendors are capacitated to add security as one of the primary features.

  

The original equipment manufacturer does exercise its control over the supplier market of the MPS. It is because the clients are getting MPS programs irrespective of the brand. Some of the well-known OEMs are collaborating with cartridge reproducers to offer alternative OEM cartridge solutions. For instance, HP collaborated with the Print illegent, while the laser network was acquired by Xerox. Here they provide a compact MPS program that includes both self-management and management of third-party fleets as well.

 

You can understand that Managed Print Services has witnessed many threats but still the market is trying to evolve at its pace.

 

Firstly you will see that the reduction in printing volume followed by enhanced digitization and embracement of small-sized devices is a great challenge for the MPs.

 

Secondly, enhanced commodification of the services is motivating the vendors to rely on new avenues of digitization to occupy the highest share in the market. To achieve all these suppliers are remodeling their strategies.

 

For instance, the suppliers are endeavoring to include more flexibility in the terms and agreement of the service level agreement to provide a minimum rate for each device to keep the pricing flexibility.

 

Thirdly, the emerge of fake products is also letting down the demand for the original reproducers of products in the market. But the waste electric and electronic equipment regulations came into sight in the year 2016 January incorporated reproduced toner cartridges. This reduced the threat of product imitation as there is no chance of recycling these products.

 

So what’s the take

 

The commodification of the services has increased with the embracement of Managed Print Services. It is because this service is benefitting the purchasers to the fullest. It is increasing the value of the customers. Vendors need to analyze their features to stay ahead in the market as, on the other hand, the customers will also evaluate the vendors based on their parameters. They will give the verdict based on service modularity, multiple device maintenance, and support, the workflow of the document.